Operational Efficiency
Nightly exports. We all know them. Your IT system runs an export tonight, so your webshop shows "almost" current inventory tomorrow morning. In today's B2B world, that's a risk. When a customer orders during the day, he wants to see what's in stock right now. Batch processing is the biggest enemy of customer satisfaction.
The limitation of "only tonight"
Traditional ERP integrations are built for quiet nights, not for the dynamic day. If your data isn't real-time, you get:
- Lost sales: A customer orders something that according to the webshop is in stock, but in reality is already gone.
- Frustration: A price update takes 24 hours before it's visible.
- Inefficiency: Customer service constantly has to manually log into the ERP to check reality.
Event-driven: Reality as it is now
The PLGGR | HUB works event-driven via webhooks. As soon as a change occurs in your data (whether in the ERP or in the HUB itself), an 'event' is generated directly. The HUB ensures that this event reaches all systems that need to know about it (your webshop, your portals, your logistics partners).
- No waiting time: The gap between your internal reality (the ERP) and what your customer sees is kept to a minimum.
- Active notification: Your systems don't have to 'ask' whether something has changed. They are informed the moment it happens.
Conclusion
Stop waiting for the nightly sync. In modern wholesale, the party with the most current data wins.
Want to discover how real-time data increases your customer satisfaction? Get in touch via our contact form and we will gladly show you what is possible.
